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How MindInventory Helped Shoorah Launch a 360° AI-Powered Mental Wellness Ecosystem

MindInventory partnered with Shoorah, a UK-based mental health powerhouse co-founded by Lorri Haines and TV personality Ferne McCann. The goal was to transform a vision of "well-being for all" into a sophisticated, multi-platform digital ecosystem. We served as the end-to-end technology partner, handling everything from initial Discovery and UI/UX Design to the full-stack development of iOS and Android apps, a robust Super Admin panel, and a high-conversion WordPress marketing site. 

Client / Shoorah™ ,
Industry / Healthcare - Wellness
Services Provided / AI Development, Software Discovery, UI/UX Design, Flutter App Development, QA
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About the Brand

Shoorah is a comprehensive mental health and wellness platform designed to bridge the gap between self-help tools and professional clinical support. Serving both individual B2C users and large-scale B2B enterprises, Shoorah provides scientifically backed tools ranging from AI therapy companions to expert-led live sessions, all while maintaining the highest levels of data compliance and clinical credibility. 

The Challenges

Building Trust and Scale from Zero

Shoorah co-founders Lorri Haines and UK TV personality Ferne McCann had a clear mission: make scientifically backed mental health support accessible to individuals and businesses across the UK. But they had zero digital infrastructure.

They needed to serve two completely different audiences:
distressed individuals seeking midnight support and corporate HR managers onboarding 500 employees, all within a single product.

The platform had to support real-time AI therapy conversations, live video sessions with licensed experts, and media streaming across multiple geographies.

And it all had to comply with SOC2 Type 2, GDPR, BACP, and ICO standards from the beginning.

The operational stakes were high:
1
There was no existing codebase, meaning every architectural decision would determine long-term scalability. 
2
Mental health users have zero tolerance for friction, so the UX had to be calming, intuitive, and feature-rich simultaneously.
3
Serving B2C and B2B workflows required complex role-based access control across four distinct user types. 
4
White-labeling and API leasing capabilities demanded modular architecture from the start. 
5
Sensitive health data required clinical-grade security and expert verification baked into the infrastructure. 

Solutions

Solutions We Provided

Before a single line was written, MindInventory conducted in-depth requirement sessions mapping both individual and B2B user journeys.

We built UX wireframes establishing clear information architecture across the consumer app, business dashboard, PEAP expert portal, and super admin panel.

Our Figma design system encoded accessibility-first principles and a calming color palette, which is critical for a mental health product where visual overwhelm can trigger disengagement.

Solution Provide

High-Fidelity Mobile Screens

The final visual direction combines mindfulness-inspired aesthetics with modern usability principles for a clean and immersive experience.

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Our team of Flutter, Node.js, ReactJS, and WordPress developers, supported by a dedicated Project Manager and QA, ensured high-quality delivery within the timeline.
Cross-Platform Mobile Development

We built native-quality iOS and Android apps using Flutter, featuring a modular architecture for fast iteration. Key innovations include Shuru: an AI-powered 24/7 therapy companion with text, voice, and multilingual support, alongside mood tracking, guided meditations, breathwork, journaling, vision boards, rituals, self-assessments, and Shoorah Kids.

Shuru - The AI Companion

Shuru, the AI therapy companion, wasn't just a chatbot. We integrated multilingual voice support with end-to-end encryption and data privacy architecture meeting GDPR and SOC 2 standards. Therapy conversations had to be secure, private, and clinically defensible; we built it that way from the first prompt.

WordPress Marketing Website

We built a conversion-focused site showcasing services, certifications, partner logos, press coverage, blog resources, and strong B2B lead-generation flows (demo bookings and free trials).

Unified Ecosystem

Developed a modern backend using Node.js and MongoDB on AWS to support four distinct user types: individual users, corporate admins, PEAP experts, and super admins.

White-label-ready API architecture

We designed the API layer to support external partners embedding Shoorah's features under their own brand. This wasn't an afterthought but a part of the revenue model from the start, and it required modular, well-documented endpoints that could be consumed independently.

Non-technical Content Control

We built a content management pipeline within the super admin panel. This is enabling Shoorah’s team to publish meditations, podcasts, and journal prompts without developer dependency, which is reducing bottlenecks and enabling rapid content iteration.

Results

The final solution delivered a seamless and engaging user experience that improved accessibility, increased user engagement, and supported measurable business growth. Through thoughtful design, intuitive interactions, and a wellness-focused approach, the platform successfully created a more impactful and scalable digital experience.

Retention Rate
42%
retention rate at 30 days
Reviews
1,000+
Five-star reviews across the Apple App Store and Google Play Store 
Downloads
20,000+
Downloads across iOS and Android 
Growth
35%
month-over-month growth in active users 
Therapy
120,000+
therapy conversations with Shuru AI companion 
Therapy
3x
increase in lead generation through the WordPress marketing website 
Therapy
12,000+
parent-child sessions with Shoorah Kids 
Therapy
£7M (~9.4 million USD)
Seed fund raised 
Therapy
29 
tonnes of carbon reduced through partnership with OurForest 
Therapy
25+
corporate clients under the Shoorah Business & PEAP programs 

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